FAQ

Lilly’s Pink Hair Box FAQ

Welcome to the Pinkdom! Below, we’ve answered some of the most common questions about Lilly’s Pink Hair Box. If you don’t see your question here, feel free to contact us directly.

1. What is Lilly’s Pink Hair Box?

Lillys Pink Hair Box is the ultimate wig styling kit designed for women who embrace beauty, confidence, and style. Tailored for Black college students and beyond, each box is packed with high-quality, must-have styling tools that make wig maintenance easy and effortless. Whether you're new to wigs or a seasoned pro, Lillys Pink Hair Box offers tiered kits that cater to your individual needs.

From lace glue to satin bonnets, edge control to growth oil, our boxes are thoughtfully curated to help you achieve flawless, on-the-go looks. Choose from our different tiers to get exactly what you need—whether you're looking for a full styling kit or essential haircare items to complement your routine.

Elevate your hair game with Pink Hair Box, where beauty meets convenience for every wig lover!

2. Do you sell wigs?

No, we do not sell wigs. Our focus is on providing all the supplies you need to style your wigs, including tools, adhesives, and finishing products to help you create a flawless look.

3. What products are included in the hair boxes?

Our boxes include a curated selection of wig styling essentials such as:

• Wig Adhesives and Removers

• Wax Sticks & Edge Control

• Melting sprays and Oils

• Wig Bands &Wig Caps

• Tint Spray and More

For personalized custom boxes, we tailor the contents to meet your specific needs using the products we offer.

4. Do you offer refunds or exchanges?

We do not offer refunds or exchanges. Due to the nature of our products, all sales are final. Please review your order carefully before completing your purchase.

5. Do you offer local delivery?

Yes! We provide local delivery exclusively to our Pinkdom Babes in the DC area. This ensures your box arrives quickly and conveniently.

6. What is the Pinkdom?

The Pinkdom is our amazing squad of customers and subscribers who share a love for flawless wig styling! It is also for the customers care about organic ingredients and the well being of their natural hair. Our products are hypolallergenic, skin friendly and beginner friendly. We take pride in making sure that we pay attention to what goes into every product and that it is advertise accordingly.

Feel free to book a Style Consultation with Lilly Elle daily. I am available 24 hours a day over the phone. I also set up in person consultations in case you need a demo or want to discuss further business details. 

7. How long is our processing time?

At Lilly's Pink Hair Box, we prioritize quality and care in preparing your orders. Please allow 5-8 business days for processing before your order is shipped. This ensures every box is curated to perfection, providing you with the essentials you need to slay your look.

For any questions or updates on your order, feel free to contact our customer support team at [email protected]. 

Thank you for choosing Lilly’s Pink Hair Box! We’re excited to help you slay your wig game with ease and style.